1. Introduction
This Privacy Policy aims to inform Users about how Watt&Link, a brand owned by Jordi Reixach Cargol, based in Spain, collects, uses, stores, and protects the personal information obtained through its website www.wattandlink.com and the services offered through its SaaS application. This policy applies to all information collected directly or indirectly through our channels and is governed, as applicable, by Regulation (EU) 2016/679, the General Data Protection Regulation (GDPR).
2. Data Controller
Watt&Link, a brand owned by Jordi Reixach Cargol, is the data controller for the personal data you provide to us. For any inquiries or to exercise your rights related to this policy, please contact us via email at legal@wattandlink.com.
3. Data We Collect
- Identification and Contact Data: Name, email address, phone number, and any other information provided during registration or use of the service.
- Billing and Payment Data: Information necessary to process payments through the Paddle platform.
- Usage and Navigation Data: Technical and usage information, such as IP address, browser type, pages visited, and other data automatically collected via cookies and similar technologies.
- Data Generated by the Service: Information derived from interaction with our application, which is used for internal purposes and for the anonymous training of our artificial intelligence systems.
- Public marketing data: When the User accepts analytics, we may record an anonymous visitor identifier, visited page, selected language, visit source, UTM parameters, approximate country, region, or city obtained through GeoLite2, the IP address transformed with a hash, and technical browser, operating system, and device information.
4. Purpose of Processing
We process your personal data for the following purposes:
- To manage and provide the Service, including account administration, billing, and customer support.
- To improve and personalize the User experience on the platform.
- To comply with legal, fiscal, and accounting obligations.
- To send communications related to the Service, updates, and news.
- To perform analyses and improvements in our systems, including the anonymous training of artificial intelligence models.
- To measure, with consent, the audience of public pages, understand which routes generate more interest, and improve website content and experience.
5. Legal Basis for Processing
The processing of your data is based on:
- The performance of a contract to which the User is a party.
- The consent, where applicable, provided by the User.
- Compliance with legal obligations.
- The legitimate interests of Watt&Link, provided that they do not override the fundamental rights and freedoms of the User.
- The User's consent for non-essential analytics cookies and technologies on public pages.
6. Data Recipients
Your personal data may be shared with:
- The Paddle platform, for managing payments and subscriptions.
- Service providers and third parties that collaborate in providing the Service (e.g., technology and analytics services).
- Under no circumstances will your data be transferred to third parties for commercial purposes without your explicit consent.
7. International Transfers
In the event that data transfers are made to countries outside the European Economic Area, Watt&Link undertakes to ensure that such transfers are carried out under adequate security measures in accordance with applicable regulations.
8. Data Retention
Personal data will be retained for as long as necessary to fulfill the purpose for which it was collected, or until the User requests its deletion, unless there is a legal obligation requiring its retention for a longer period.
Public marketing analytics records are retained only for as long as necessary for audience measurement and operational website review, and may be deleted or anonymized according to the applicable internal retention policy.
9. User Rights
The User has the right to:
- Access your personal data.
- Request the rectification of inaccurate or incomplete data.
- Request the deletion of your data, where applicable.
- Request the restriction of processing of your data.
- Object to the processing of your data.
- Request the portability of your data.
To exercise these rights, the User may send a request to legal@wattandlink.com, including, if applicable, documentation proving your identity.
10. Security Measures
Watt&Link adopts the necessary technical and organizational measures to ensure the security and confidentiality of your data, protecting it against unauthorized access, loss, alteration, or destruction.
12. Changes to the Privacy Policy
Watt&Link reserves the right to modify this Privacy Policy at any time. Changes will be posted on our website and, when appropriate, the User will be notified. It is recommended to review this policy periodically to stay informed of any updates.
13. Contact Information
If you have any questions or wish to exercise your rights regarding the processing of your data, please contact us at legal@wattandlink.com.